View a Household Wallet

If a resident’s Household Wallet balance is greater than $0, the amount appears at the top of every page of the community website as a clickable link to view the details of the balance. Note that because this is a Member feature, it is not available through the Admin Dashboard. Some residents may be part of more than one Household, and therefore may have access to more than one Household Wallet balance.

For residents who are part of only one Household—

1. Log in to your community’s website.
2. At the top of the Home page, look for the words “HOUSEHOLD WALLET.” The link text on the line below this label is the amount of your Member Wallet balance. Click on the link text.
3. In the “MY WALLET” window that opens, individual listings itemize the amount of each transaction that added to the balance, the date the funds were added, the system ID of the transaction, and a “Notes” column that provides any additional information relevant to the transaction.
• To close the “MY WALLET” window, click on the “Close” button, press the “Esc” key, or click on the “X” in the top right corner of the window.

For residents who are part of more than one Household—

1. Log in to your community’s website.
2. At the top of the Home page, look for the words “HOUSEHOLD WALLETS.” The link text on the line below this label states the number of Household Wallets you have with balances. Click on the link text.
3. In the “HOUSEHOLD WALLETS” window that opens, each Wallet is listed by its Household Title. The balance shown for each wallet is a clickable link to more information. Click on a balance link to learn more.
4. In the window that opens, individual listings itemize the amount of each transaction that added to the balance, the date the funds were added, the system ID of the transaction, and a “Notes” column that provides any additional information relevant to the transaction.
• To close the window, click on the “Close” button, press the “Esc” key, or click on the “X” in the top right corner of the window.