How to Set Your Notification Preferences in the App

From the “Home” screen: Tap on the bottom menu bar’s “Menu” icon to open the “Options Menu” window. Tap on the “Settings” button. On the “Settings” window, tap on “Notification Preferences.”
From the “[Your Initials]” menu on the “Home” screen: Tap on “Settings” to open the “Settings” window. On the “Settings” window, tap on “Notification Preferences.”

1. Activate the “Enable Chat” checkbox to participate in online chat. If you do not activate this checkbox, no one will be able to send you chat messages, and you will be unable to send them yourself. Note that if your community does not use the Private Messaging feature, you will not see this checkbox.
2. Activate the “Receive Text Messages” checkbox to receive group text messages from your community. NOTE: You must enter a cell phone number on “My Profile” to receive community text messages. If the number you enter on “My Profile” is not a cell phone number, you will not receive group text messages from your community, even if you activate the “Receive Text Messages” checkbox.
3. Activate the “Receive Weekly/Monthly Digest Notifications” checkbox to opt in to and select specific items for e-mailed notification updates about your community.
• Once you activate the “Receive Weekly/Monthly Digest Notifications” checkbox, set the “Choose Digest Notification Frequency” radio buttons to “Weekly Updates” or “Monthly Updates,” depending on your preferences.
• In the “Choose which Digest Notifications to receive” section, activate the checkbox in front of each item about which you want to receive updates.
4. Activate the “Receive In-App Push Notifications” toggle switch to receive notifications on your mobile device each time select events occur. In the “Choose which Push Notifications to receive” section, activate the checkbox in front of each item about which you want to receive push notifications.
5. When you have finished setting your Notification preferences, tap on the “Save” button at the top of the window to save your selections.

NOTE: Remember that under specific conditions, you may not receive a notification digest. Those circumstances include—

• No new posts on your community Newsfeed.
• No new Private Messaging posts in a chat that includes you.
• No new invoices sent to you.
• No new, existing, or late invoices for you to pay.
• No new documents added to the Document Repository.
• No new entries on your community Calendar.
• No new Ticketing System updates on tickets you submitted.
• No new updates on a Violation assigned to you as a Member or Household Member.
• No new reminders about Events for which you have registered.
• No new listings of community Events.

Which of these features affect(s) whether or not you receive a digest notification during a specific week or month depend(s) on the features in your community’s Plan Package and the features for which you have chosen to receive updates. If none of the features you have selected have updates during that week or month, you will not receive a notification digest for that week or month.