Resend Invoices for Dues and Fees

If a member requests a duplicate copy of an invoice or claims not to have received one, send it again.

1. Click on the “Payments” tab on the vertical Dashboard menu at the left side of the screen.
2. Click on the “Dues and Fees” tab.
3. In the “DUES and FEES” window that opens, locate the item you want to send again and click on the “View Summary” icon (blue magnifying glass) in the “ACTIONS” column.
4. In the summary window that opens, locate the invoice you want to send again. Click on the “ACTIONS” column’s three-dots menu and choose “Resend Invoice.” A confirmation message appears once the system sends another copy of the invoice.